This article features insights on some of the biggest trends in the online marketing and advertising practices.

Moore, a leading constituent experience management (CXM) company, announces the hiring of Sherene Kelly as executive vice president. Kelly takes on…

Provides Highest Quality of Service and Reliability for Employees and Contact Center Agents in the Philippines; Global Reach™ Now Expands to 48…

IDCMarketScape: Worldwide Customer Data Platforms Focused on Front Office Users 2021-2022 Vendor Assessment highlights strengths in analytics,…

New brand positioning underscores commitment to exceed rising customer and employee expectations Hinduja Global Solutions  unveiled a new brand…

Monitor and Analyze E1.S, E1.L and E3.x EDSFF NVMe SSDs and CXL memory systems at up to 32GT/s Teledyne LeCroy, the worldwide leader in protocol test…

NICE Enlighten AI honored as an innovative CX solution which delivers extraordinary experiences NICE  announced that the 2021 National Technology…

The latest release of the hybrid cloud solution offers 300+ enhancements that give users extended control over design and delivery of omnichannel…

Placement marks the first designation as a leader for Genesys in the WFO market, a significant milestone as the company continues to focus on…

Qualtrics recognized as a Leader for Ability to Execute and Completeness of Vision Qualtrics, the leader and creator of the Experience Management…