Customer Engagement Hubs, Customer Service Analytics, Voice of the Customer, Chatbots and Virtual Customer Assistants are Gaining Significant…

Global cloud communications platform Infobip has launched Moments – a new omnichannel customer engagement hub – making it possible for brands to…

Combined Solution Will Be Previewed at IBC Showcase Event Firstlight Media and ThinkAnalytics are partnering to enable OTT and pay-TV providers to…

Mindtree, a leading digital transformation and technology services company, and consulting and research firm Everest Group collaborated with leading…

In the era of information explosion, people are bombarded by a variety of promotional messages and ignore them most of the time. This phenomenon…

VueXR, founded in India with operations in Los Angeles, California, has recently launched a platform bringing augmented reality, virtual reality, and…

NFL Team to Leverage Artificial Intelligence to Extend Fan Access to Highly-Personalized Content During Unprecedented Off-Season Selligent, the…

SparkPost, the world’s largest email delivery and analytics engine that delivers nearly 40 percent of the world’s email, announced it expanded its …

As long as offer campaigns have been around, industry experts have listed off their coupon fears: decreased margins, brand damage, and discount fraud.…

Outbrain, the world’s leading discovery and native advertising platform on the open web, released new Cyber Weekend data highlighting the shift in…