- InMoment bolsters set of customer experience management (CXM) solutions with latest acquisition adding robust natural language processing (NLP),…

Today, Acquia announced it signed an agreement to acquire Widen, a leading DAM software provider, and advance into the new era of Digital Experience…

Nice’s Enlighten AI Recognized for Predictive and Behavioral AI Insights That Deliver Competitive and Measurable Real-World Results NICE announced…

Triconex Safety Solutions Enhance the Efficiency of Critical Infrastructure and Deliver Superior Protection for People, Profits, and Production during…

The $2.2B acquisition places Sitel Group firmly in the top 3 position of global CX leaders with greater scale, larger global footprint and enhanced…

Rapid Customer Growth Spurred by Businesses Shifting IT Priorities to Support Remote Workforces, Digital Strategies and Accelerated Shift to Cloud…

Genesys Grows New Booking and Subscriptions More than 100% Year-over-Year as Companies Adopt Its Experience as a Servicesm Vision Genesys, a global…

Genesys, a global cloud leader in customer experience orchestration, has been ranked first for 2020 market share in the IDC Worldwide Contact Center…

Microsoft Azure Customers Worldwide Now Gain Access to Oneview Healthcare’s Care Experience Platform (Cxp) To Take Advantage of the Scalability,…

Cisco stands out among enterprise CCaaS providers with its ability to deliver a bridge to cloud and other enabling technologies Frost &…