Customer Experience New Qualtrics Quality Management Improves Contact Center Performance and Agent Retention AIT News Desk Jun 22, 2022 Qualtrics, the leader and creator of the experience management (XM) category, announced Qualtrics Quality Management (Qualtrics QM), a new AI-powered…
Analytics Anaqua to Acquire Practice Insight to Round Out its Law Firm IP Management Solutions AIT News Desk Jun 22, 2022 Anaqua, the leading global innovation and intellectual property (IP) management technology provider, announced that it has entered into a definitive…
Analytics ZL Tech Announces Strategic Partnership with NS Solutions to Deliver Digital Transformation for… AIT News Desk Jun 22, 2022 ZL Tech, the leader in unstructured information management and analytics, announced a partnership with NS Solutions, a leading systems integrator and…
Machine Learning Sprinklr Introduces Enterprise-Grade Customer Support Solution Deployable in Just Minutes AIT News Desk Jun 22, 2022 Unified, AI-powered customer support now available out-of-the-box with Sprinklr Modern Care Lite Sprinklr, the unified customer experience…
Cloud Oracle Cloud Infrastructure Expands Distributed Cloud Services with OCI Dedicated Region and… AIT News Desk Jun 22, 2022 Oracle Cloud Infrastructure (OCI) is meeting customers where they are with the introduction of a lower entry point for OCI Dedicated Region and a…
Customer Experience Leading Global Fintech Provider Selects Infobird Co., Ltd. to Deliver its Industry Leading Digital… AIT News Desk Jun 22, 2022 Infobird Co., Ltd, a leading provider of AI-powered customer engagement solutions in China, announced that it has entered into a cooperation agreement…
Machine Learning SEON Announces Partnership With Provenir To Help Customers Fight Fraud AIT News Desk Jun 22, 2022 Global fraud fighters, SEON is delighted to announce a new partnership with Provenir, a global leader in AI-powered risk decisioning software for the…
Analytics FIntegrate Strengthens Regulatory and Compliance Efforts with Reg E Dispute Management Solution AIT News Desk Jun 21, 2022 FIntegrate, a data-driven analytics company focused on portfolio tracking, collections and revenue recovery software for the financial industry,…
Customer Experience Pathlight Extends Platform with New AI-enabled Quality Assurance and Announces Workforce Management AIT News Desk Jun 21, 2022 Pathlight, the leader in Performance Intelligence, unveiled at CCW Las Vegas new additions to their platform including AI-enabled Quality Assurance…
Machine Learning ComplyAdvantage Launches ComplyTry A Free Tool To Verify Customers Using PEPs, Adverse Media And… AIT News Desk Jun 21, 2022 ComplyAdvantage, a global data technology company transforming financial crime detection, announced the release of a new tool called ComplyTry …