Clarabridge Announces Record Growth in 2020 Clarabridge, Inc., the leading provider of Customer Experience Management (CEM) solutions for the world’s…

Record Funding for Graph Database Category, Led by Tiger Global, Signals the Next Wave in Analytics to Fuel Powerful Insights for Artificial…

The technology partnership will provide class-leading, policy-based call and video recording and advanced speech and chat analytics for sales,…

Global CX Provider Positioned Highest on Ability to Execute Alorica, a global customer experience (CX) provider, announced that it has been named a…

Scality enables cloud provider to deliver flexible enterprise data management services Scality announced that Opus Interactive, a cloud, colocation…

Circa is pleased to announce our formal partnership with South Carolina-based HudsonMann, a training consulting services and HR outsourcing. Circa is…

Styra DAS enables SugarCRM to improve operational efficiency, reliability and compliance preparedness while cutting costs and freeing resources to…

New Sales, Service, and Marketing Innovations Help Organizations Create and Nurture Loyal Customer Relationships To help organizations create…

Speech Analytics is a relatively new solution, introducing itself since the start of this century. The main purpose of it is to record, analyze, and…

Concentrix’ Essentials platform—which builds on the success of its award-winning ConcentrixCX SaaS platform—helps businesses launch a superior Voice…