Acquisition of Kylie.ai expands Directly’s technical capabilities to include transactional use cases for customer support Directly, a leader in…

To maximize value, organizations must balance the capabilities of AI against consumers’ societal values A new international study commissioned by WP…

Voice Extends the Power of Luma Virtual Agent to Seamlessly Engage End-Users and Customers Across Their Channels of Choice to Deliver Automated 24x7…

Chatbots Are Also More Polite Than Humans, Say Nearly 40% of Genesys Survey Respondents As organizations increasingly look to artificial…

Enabling real-time conversations with customers while they’re on a brand’s website and mobile apps Sprinklr, the world’s first Unified Front Office…

Support for Leading Messaging Platforms and Integration with IBM Watson and Google TensorFlow Builds on the Company’s Strong AI Legacy 7.ai, Inc.,…

Modern technology continues to reshape how businesses operate these days. When it comes to eCommerce stores, technology is one of their main…

Ayehu, a leader in intelligent automation, and Rulai (Rul.ai) announced a partnership to deliver a self-driving IT issue resolution offering powered…

Tech giant and global online service provider, Amazon has added an eHealth startup to its growing family of Healthcare services. In a news reported by…

These days, digital space is evolving swiftly, and you can find a huge rise of innovative ideas and tactics that can be used for branding. As…