Voice Commerce is exploding. Conversational AI solutions address multiple problems, but the central one is Customer Satisfaction. COVID-19 was the…

Businesses Anticipate Significant Increase in Social Media Investments as it Becomes Essential for Long-Term Success Nearly all business executives…

Adapting to new working practices presents an incredible opportunity to assess and adjust our approach to sustainability. Changes don’t have to be…

More Than Half of Consumers Have Already Used Chat to Talk to Businesses; They Want Banks to Get on Board Clickatell, the leader in mobile…

Analysis of four years of benefits enrollment data shows trends in plan offerings and the impact of COVID-19 Benefitfocus, Inc., an…

Data also suggests workers are likely to leave current jobs for opportunities that offer a more modern, digital work environment The majority of U.S.…

When Apple sold its first computers, they came with a thick, printed manual. Today, Apple’s iPhone comes without any documentation. Because it’s that…

Please tell us about your role and the team you handle at AnyRoad. My name is Jonathan Yaffe, co-founder and CEO of AnyRoad. While working at Red…

It's International Women's Day today and we are celebrating the event by promoting the top voices in the IT and Cloud Security industry via insights,…

Hi Lauren, please tell us about your current role and how you arrived at ThoughtExchange. I’m the Chief Marketing Officer at ThoughtExchange, an…