Hawk AI, Germany’s leading provider of anti-money laundering (AML) and fraud prevention technology for banks and payment companies, announced $17M in…

Information Services Group (ISG)  a leading global technology research and advisory firm, has launched a research study of service providers helping…

Powered by analytics and intelligence, the new service offering helps nonprofit organizations develop long-term fundraising strategies, allowing…

In this article, I will explain the four data-driven technologies, from a macro to micro level, that will drive change over the next 12 months and…

Demand for IT and business services in the Americas rose slightly in the fourth quarter but continues to be weighed down by economic concerns, the…

More than 75% of contact centers rely on intelligent chat solutions to improve their team’s performance, according to a new study published by…

Three-quarters of European insurance industry leaders say geopolitical tensions, persistently high inflation and the threat of recession will drive…

The Conversation Automation Solutions Provider Starts the New Year with Three New International Partners Conversica,  the leading provider of…

U.S. insurance companies expand outsourcing after pandemic, war and other factors create ongoing series of crises, ISG Provider Lens report says…

Robocorp, the leading Gen2 robotic process automation (RPA) provider, unveiled a new enhanced partner program to better support partners and service…