Implementing a strong Omnichannel Customer Service strategy is not just about being on every channel; it requires that all channels make up one…

New CMO Council Study Reveals Regardless of Generation, Region or Gender, Omnichannel Is the Critical Channel of Choice It’s official Physical and…

Candidate Experience Awards Recognizes Organizations That Deliver Exceptional Candidate Experience Talent Board, a non-profit organization focused…

Know My Company How are customer expectations changing and how does that impact traditional brick and mortar retail banks? We launched TCS Digital…

Retailers are not prepared to support the next wave of technologies like AI, Chatbots and AR as part of their mobile engagement strategy according to…

Trains Bert in Record-Setting 53 Minutes and Slashes Inference to 2 Milliseconds; Enables Microsoft, Others to Use State-Of-The-Art Language…

Drawing from its rich experience in data-driven marketing and digital transformation solutions, iKala GCP.expert has invented a Cloud for Marketing…

Former Toshiba and IBM Executive to Lead Business Through Expansion and Digital Transformation CGS, a global provider of business applications,…

Facial Anti-Spoofing Capability Requires No User Action, Greatly Simplifying the User Experience During Facial Biometric Verification and Remote…

The lead up to the holidays is no longer the star sales day of the year thanks to Amazon’s Prime Day. The company’s annual “Christmas in July”…