Votacall, a leading provider of hosted VoIP solutions and business communications systems, has added Speech Enabled Call Center functionality to its…

VMware Cloud on AWS Adds Multiple New Data Centers Across Europe and the U.S. VMworld 2018 Europe, VMware, Inc. announced the continued expansion of …

WISeKey Releases Wisephone, the First Ever Secure Blockchain Phone with Cryptocurrency Payment Capabilities WISeKey International Holding Ltd ,a…

To provide clarity on where businesses need to focus their technological choice, business application relevancy, and investment priority, ABI Research…

The human – owns his or her data, and it’s up to the marketer to cultivate a mutually beneficial relationship with their users in which they agree…

MVP Award Winners Were Announced Onstage at Deltek Insight 2018 During General Session on Monday, November 5 Deltek, the leading global provider of…

Appian, Five9, NICE inContact, Sharpen, Talkdesk, and others among those making announcements The International Customer Management Institute (ICMI),…

The potential of AI has been appealing to people like me in our industry for a long time, but we’re now finally beginning to see real-world benefits…

Global software provider Katabat has released Katabat Engage, which delivers data-driven debt collections powered by machine learning to consumer…

AI Machine Learning Approach Makes Doc-Tags a Truly Automatic Document Tagging Solution DBI Technologies Inc., the award winning innovator of…