Nielsen and Microsoft released details around a newly developed, enterprise data solution that democratizes one of the largest consumer data…

Purchases, location, and actual customer behaviors are critically important for understanding and mapping the customer experience using the Customer…

RIB Software SE, the world's leading provider of iTWO 5D BIM Cloud enterprise platform technology for the building, construction and infrastructure…

Built on Amazon Web Services, Zendesk Sunshine Seamlessly Connects and Understands Customer Data—Wherever It Lives Today, Zendesk, Inc. launched…

While the majority of businesses recognise which capabilities are important for their future success, many are failing to take the actions needed…

Empowered with Nuance’s AI-powered solutions, radiologists improve efficiency and accuracy while effectively managing and prioritizing workloads…

Dr. Michael Abramoff Invited to Participate in a Federal Trade Commission Hearing on Ethical and Consumer Protection Issues Related to Real-World Ai…

Lack of Insight Holding Back CX and Business Improvement While over three quarters (78%) of brands now measure customer satisfaction, most admit to…

Oilfield Workers Close Last Mile Connectivity Gap with Automated Resource Allocation, Intelligent Task Workflows and Integrated SCADA Data on One…

Kika Tech, which revolutionizes communications with AI, has brought its state-of-the-art communications technology to Android users in India and …