Merkle to host webinar in August to discuss key points from the playbook Merkle a leading technology-enabled, data-driven customer experience…

The company's new platform delivers health intelligence built on top of comprehensive electronic health records (EHR) access that enables insurance…

Tableau, the world's leading analytics platform, has completed its redesigned Tableau Partner Network (TPN), providing customers and partners with…

7.ai Managed Customer Engagement combines people, process, and technology, to raise CSAT while dramatically lowering the cost per contact 7.ai,…

Goes live with first collaborative customer onboarding solution that shortens time-to-value, streamlines implementation journeys and delivers…

Based on its recent analysis of the European voice of the customer (VoC) solution market, Frost & Sullivan recognizes SANDSIV with the 2021…

Joint Solution Creates Virtuous Cycle Of Enhanced Customer Profiles And Multi-channel Customer Journeys For 1:1 Personalized Experiences Amperity,…

Are you planning to initiate a post-pandemic digital transformation for your organization to meet new norms of doing business? If your answer is yes,…

NICE Enlighten AI Feedback powers agile real-time action with hyper-personalized surveys to quickly resolve customer issues NICE announced…

Improved SEO, web analytics, content quality and accessibility – all within the Tridion environment RWS, the world’s leading provider of…