Many medical practices (46%) already use chatbots on their websites to assess patient symptoms, but they aren’t advanced enough to treat patients…

67% of ChatGPT users feel understood often or always, while only 25% of shoppers feel understood by current chatbot technology E-commerce…

20,000 beta users have used the new Botpress platform to quickly build intelligent personal assistants, teaching bots, coding copilots, social…

LPA enhance their intelligent VisiBot chatbot delivery mechanism to incorporate answers from GPT. VisiRule charts can contain multiple scripts…

 D-ID, a world leader in generative AI launched their chat API, the first platform to enable face-to-face conversations with an AI Digital Human in a…

Cyara, provider of the award-winning Automated Customer Experience (CX) Assurance Platform, released a new global study that shows while most…

QliqSOFT connects vulnerable populations to healthcare services AllianceChicago, a national network of more than 70 community health centers…

More than 75% of contact centers rely on intelligent chat solutions to improve their team’s performance, according to a new study published by…

Kaleyra, Inc., the trusted communications platform for global enterprises and one of Juniper's top five global CPaaS leaders, has unveiled a new…

Consumers find many chatbots a ‘waste of time’ as ineffective self-service options continue to sabotage the customer experience UJET,  the world’s…