Technology Glassbox Introduces AI-Powered ‘Voice of the Silent’ for Customer Feedback Management Business Wire Feb 14, 2024 New approach closes the feedback gap facing traditional Voice of the Customer (VoC) programs by analyzing 100% of digital customer experiences…
Technology Onerep Unveils New Comprehensive Customer Portal with Enhanced Transparency and Control for… Cision PRWeb Feb 9, 2024 Update Empowers Users to See, Secure, and Shield Their Data Onerep, a privacy protection company that removes unauthorized personal data from the…
Technology Persistent Launches Population Health Management Solution Using Microsoft Azure OpenAI Service PR Newswire Feb 8, 2024 Persistent Systems, a global Digital Engineering and Enterprise Modernization leader, launched an innovative Generative AI-powered Population Health…
Technology Verosint Empowers DAT Freight & Analytics To Crush Account Fraud With AI Business Wire Feb 6, 2024 Freight & Logistics Industry Leader Selects Verosint's AI-Powered Solution To Successfully Outsmart Fraudsters Verosint, a leader in…
Technology GenAI Can Transform Fraud Detection and Customer Service in the Insurance Industry, Says Research PR Newswire Feb 2, 2024 Info-Tech Research Group's latest research delves into the transformative potential of Gen AI within the insurance industry, offering IT leaders…
Technology Iterable Unveils Advanced Data Management Capabilities Made for Marketers Business Wire Jan 30, 2024 Iterable, the top-rated AI-powered customer communication platform, announced its 2024 Winter Product Release featuring the new Iterable Ingest…
Technology Allvue Expands Executive Leadership Team to Enhance End-to-End Customer Experience Business Wire Jan 26, 2024 New senior additions bring decades of financial services expertise to streamline the customer journey and double down on Allvue’s strong customer…
Technology EY and ServiceNow Enhance Partnership for Innovative Solutions in Generative AI Compliance,… Business Wire Jan 25, 2024 The new offering will address critical business needs and offer solutions to help improve GenAI governance within organizations The EY organization…
Technology UiPath Appoints Pradeep Kumar as SVP of Services and Customer Success Business Wire Jan 22, 2024 Veteran technology executive joins UiPath to drive customer experience and support and enable AI-powered digital transformation in the enterprise…
Technology Aisera & Dave Launch DaveGPT, a Generative AI Customer Service Assistant PRNewswire Jan 17, 2024 Resolution rate increased to 89% with mobile app GPT experiences Aisera, a pioneer of Generative AI solutions for the enterprise, today announced…