Technology Artefact and Treasure Data Partner to Enable Brands to Deliver Personalized Customer Experiences PR Newswire Jun 28, 2023 Treasure Data a leading enterprise customer data platform (CDP) provider announced a new formal partnership with global data consulting services…
Machine Learning Astound Business Solutions Launches Cloud Contact Center in Partnership with Intermedia Cloud… PR Newswire Jun 22, 2023 Astound Broadband, the 6th-largest U.S. Cable provider, and Intermedia Cloud Communications, a leading provider of intelligent cloud communications…
Technology VBA Announces Partnership With MPX to Provide Healthcare Payers With an Integrated Solution for… Business Wire Jun 20, 2023 VBA announced its partnership with MPX to offer a solution for high-touch communications by integrating the HealthLinq portal with VBASoftware and…
Technology Avaya Enterprise Cloud Enables Global Organizations To Future-Proof Communications Business Wire Jun 20, 2023 Avaya Enterprise Cloud enables organizations to pursue hybrid cloud models by hosting parts of their communications infrastructure in a…
Technology SAP Emarsys Introduces Mobile Wallet for Personalized Customer Loyalty Experience PR Newswire Jun 7, 2023 SAP Emarsys announced a new channel, Mobile Wallet, to expand its suite of omnichannel capabilities that empower brands to engage with customers…
Technology Precisely Announces EngageOne RapidCX, Revolutionizing Customer Communications Management for Highly… Business Wire May 18, 2023 SaaS-based solution combines industry-leading Precisely EngageOne portfolio with capabilities from CEDAR CX acquisition to leverage trusted data…
Machine Learning Messagepoint Unveils AI-generated Content for Customer Communications Business Wire May 18, 2023 Powered by ChatGPT and GPT-4, Messagepoint’s new content rewrite capabilities are the first generative AI solution available in the customer…
Machine Learning Eltropy Acquires POPi/o, Powering Credit Unions with End-to-End Digital Communications Platform AIT News Desk May 15, 2023 Eltropy announced the acquisition of Video Banking leader POPi/o. The acquisition not only strengthens Eltropy’s industry-leading Digital…
Natural Language TS2 Space Invests in AI Startups, Concentrating Not Only on Satellite Communications but Also on a… PRNewswire May 10, 2023 TS2 Space, a satellite communications operator, has recently started investing in artificial intelligence (AI) startups, with a specific emphasis on…
Technology Quadient Achieves Leader Position in 2023 SPARK Matrix for Customer Communications Management PR Newswire Apr 20, 2023 Quadrant Knowledge Solutions announced that it has named Quadient as a 2023 technology leader in the SPARK Matrix Customer Communication Management,…