Martech Clarabridge Launches Groundbreaking AI-Augmented Quality Management Solution AIT News Desk Apr 29, 2021 Solution includes Intelligent Scoring, agent self-coaching and integrated workflows Clarabridge, a global leader in Customer Experience Management…
Martech MessageBird Acquires US-based SparkPost for $600 Million, extends Series C and raises $1 Billioon to… AIT News Desk Apr 28, 2021 Firm expands presence into US market and strengthens leadership position — adding five trillion b2c interactions per year Deal sees some of…
Sales and Customer Support Customer Experience Disruptor Dixa Expands Operations in the US to Fix Broken Customer Service… AIT News Desk Apr 28, 2021 UiPath executive Thomas Hansen joins board and Scott Sinatra as new CRO Dixa, the Nordic customer service innovator that has transformed the EMEA…
IT and DevOps Digital Transformation Solutions Provider NetImpact Named ServiceNow Elite Partner AIT News Desk Apr 28, 2021 NetImpact's distinctive and advanced digital transformation acelerators fast-track adoption of ServiceNow solutions for government agencies to achieve…
Security Fashion Company Lindex Uses Fotoware to Streamline Their Publication Process, Meeting Market Demand AIT News Desk Apr 27, 2021 Hours of manual work saved by integrating DAM, PIM and CMS technologies Product images are automatically published once they’re approved, and…
Cloud Abnormal Security Adds Fortune 500-level Security Leadership Experience with Appointment of Mike… AIT News Desk Apr 26, 2021 Former Global Chief Security & Privacy Officer at Alliance Data Brings Valuable Experience and Understanding of Large Enterprise Needs to Help…
Native and Programmatic Advertising AiThority Interview with Anna Luo, VP of Customer Innovation and Marketing at Jivox Sudipto Ghosh Apr 26, 2021 Hi Anna, please tell us about your current role and how you arrived at Jivox I’m the Senior Vice President of Customer Innovation and Marketing at…
Martech CX Startup Officium Labs Appoints Two Executives, Hits $9 Million in Revenue AIT News Desk Apr 23, 2021 With addition of key staff positions, Officium unlocks even more dynamic growth for 2021. Officium Labs, a unique decentralized customer experience…
Bots/Intelligent Assistants AiThority Interview with Rebecca Clyde, Co-Founder and CEO at Botco.ai Sudipto Ghosh Apr 23, 2021 Hi Rebecca, please tell us about your current role and how you arrived at Botco.ai I am the CEO & Co-founder of Botco.ai, an AI-powered …
Native and Programmatic Advertising AiThority Interview with David Olesnevich, Head of Product – IBM Watson Advertising at IBM Sudipto Ghosh Apr 22, 2021 Hi David, please tell us about your current role and the team. Technology you handle at IBM. I currently sit as the Head of Product for IBM Watson…