Iconic Canadian menswear brand will leverage the Qualtrics XM Platform to digitize and scale its retail model and deliver more targeted and…

Announces global launch of 'CXe', Sonata's unique enhanced integrated CX management solutions designed for the new normal Sonata Software, a global…

Innovation and adaptability are inherent aspects of any robust customer experience strategy – and they have both evolved as the world underwent a…

UK’s grocery and convenience store works with Yext to provide official answers when customers need them most, and lays the groundwork for future…

True-to-scale Augmented Reality (AR) technology provides shoppers with a realistic view of how a frame will look on their face - no app download…

With the selection of NICE Nexidia Analytics and Engage, BT adopts NICE solutions as the standard for customer service operations across consumer…

Demandbase, the pioneer and leader in account-based go-to-market, announces Account-Based Experience (ABX) as the future of account-based marketing…

New one-click to join feature for top meeting vendors, a customizable immersive screen share experience, and partnership with BigMarker…

Bright Pattern Launches Mobile Desktop App to Allow Contact Centers to Effortlessly Manage Omnichannel Customer Conversations From Their Mobile Phone…

The Independent Pharmacy, a CQC regulated online pharmacy and doctor offering advice and access to hundreds of medicines in the UK, has partnered with…