New research shows the need for more seamless tech; 81% of IT professionals waste more than 10% of their workdays on process and tech…

4CRisk.ai, a provider of advanced AI solutions for risk and compliance functions, announced it has raised $8 million in Series A funding led by Cloud…

Qualtrics, the leader and creator of the experience management (XM) category, announced Qualtrics Quality Management (Qualtrics QM), a new AI-powered…

Sceptre Hospitality Resources (SHR), which offers a suite of solutions to help hoteliers improve the guest experience and drive revenue at each…

PayNW, a leading provider of human capital management (HCM) software and services, has announced the acquisition of the HCM division of Renewal, a…

From Best Buy to Etsy, 2022 is the year brands are investing in customer experience or CX. Customers want more from companies, and the broken contact…

Two forces are pulling against each other that could impact the long term success of the advertising industry: ad budgets and ad exposure continue to…

Updates to the leading open source collaboration platform include new tools for building custom apps and integrations, native voice calls and screen…

CharliAI, a leading Intelligent Content Services Platform provider is excited to announce that it will join Webex's Partner Program. CharliAI helps…

Technisys, the company behind Cyberbank - the cloud-native, next-gen digital banking platform - continues to redefine the customer experience with its…