Barriers to Scaling AI Internally Will Lead to Significant Rise in the Use of BPO Providers Half of current finance artificial intelligence (AI)…

Outsourcing agreement will enhance security, reliability and user experience for 5 million annual visitors FOREX, the market leader in currency…

Enterprises in Brazil are modernizing workflows to adapt to disruptions and new regulations, ISG Provider Lens report says Enterprises in Brazil…

One of the largest independent data center operators in Northern Europe, DEAC, is building a large new data center that will be one of the most…

ISG Provider Lens report finds insurers embracing different technologies and provider relationships based on their maturity and primary objectives…

Upcoming ISG Provider Lens studies will evaluate how providers are meeting enterprises’ changing customer experience needs amid the pandemic and…

KORE, a global leader in Internet of Things (IoT) Solutions and worldwide IoT Connectivity-as-a-Service (CaaS), announced that it has added three new…

New funding will accelerate innovation of Quiq’s Conversation Platform and expand the company’s market reach  Quiq, the AI-powered Conversational…

Simplr announced it has been included as an Honorable Mention in 2022 Gartner Magic Quadrant for Customer Service BPO. "Gartner defines the…

Aims to jointly develop robotic process automation technology and a new vocational training environment based on AI and digital twin technology…