Voice Conversational Customer Experience – Delivered by CXPaaS Arun Kumar Mar 9, 2021 "Customer experience” is a term that’s taken on a life of its own throughout the past year. At its core, it’s all about establishing relationships;…
Security OpenX and LiveRamp Expand Partnership Globally in Australia AIT News Desk Mar 9, 2021 Marketers Now Able to Seamlessly Reach Addressable, People-Based Audiences Across the Openx Exchange OpenX and LiveRamp announced the expansion of…
Bots/Intelligent Assistants Haptik Partners With Zendesk to Enable AI-Driven Customer Support Anmol Preet Singh Mar 8, 2021 First-response Time or First Reply time is the first step to determine a company's stance on its customers and their satisfaction. It lets customers…
Martech PFL Promotes Nick Runyon to President AIT News Desk Mar 8, 2021 Seasoned marketing executive will oversee marketing, sales, product and professional services PFL, the pioneer and leader in tactile marketing…
Analytics SymphonyAI Names Charles Zedlewski Operating Partner as Demand for Enterprise AI Accelerates AIT News Desk Mar 8, 2021 Accelerating Growth of Symphonyai's Vertically-Focused Solutions Leveraging Its Eureka Enterprise AI Platform and Technology SymphonyAI, a…
SaaS Conexiom Marks Record Year of Growth Driven by Increased Global Demand for Sales Order Automation AIT News Desk Mar 5, 2021 Leading automation platform added record number of customers, doubled headcount, and secured funding from leading growth equity firm ICONIQ Capital…
Cloud Capgemini Strengthens Its Strategic Partnership With Microsoft in North America AIT News Desk Mar 4, 2021 This expanded initiative will help customers accelerate their critical digital transformation efforts, support their journey to the cloud and…
Manufacturing AiThority Interview with Paul J. Noble, Founder and CEO at Verusen Sudipto Ghosh Mar 4, 2021 Please tell us about your current role and the team/ technology you handle in the company. Verusen currently has 29 employees, and we are excited…
Virtual Reality Microsoft Mesh Powered Shared Experiences Open A New Gate for Mixed Reality AIT Staff Writer Mar 4, 2021 Mixed Reality (MR) is a combination of the virtual world and reality. In other words, they co-exist in a mixed realm where the physical and real…
Apps Brave Acquires Search Engine to Offer the First Private Alternative to Google Search and Google… AIT News Desk Mar 3, 2021 Brave Search is coming just as millions are migrating from Big Tech platforms to more private and secure solutions Brave announced the acquisition…