Analytics Blueshift Raises $30 Million Series C To Scale SmartHub Customer Data Platform AIT News Desk Feb 25, 2021 AI-Powered CDP unifies CX data to deliver intelligent omnichannel experiences for consumer brands Blueshift, the leading AI-Powered Customer Data…
Computing Vonage Partners with VoiceSage to Help Businesses Transform Customer Engagement with Rich Media… AIT News Desk Feb 24, 2021 Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, is partnering with VoiceSage, a global…
Technology AD Digital Partners With Amagi, Bringing Advanced Cloud Playout Solutions to Their Customers AIT News Desk Feb 23, 2021 AD Digital, a Brazilian system integrator with over 26 years of market expertise, has announced a new partnership with Amagi, a global SaaS leader in…
Natural Language Hypersonix and Relationshop Partner to Personalize Digital Shopper Journeys AIT News Desk Feb 15, 2021 Hypersonix Inc. and Relationshop, Inc. announced today that the two companies are partnering to provide a best-in-class platform that enables…
Analytics Piano Software Elevates Flagship Product Composer with New Data and Machine Learning Capabilities… AIT News Desk Feb 11, 2021 Integrated capabilities enable publishers to leverage out-of-the-box and bespoke customer journey segments to cut churn, boost loyalty and increase…
Cloud TCS Launches AWS Business Unit to Help Customers Accelerate Innovation and Unlock Business Value AIT News Desk Feb 11, 2021 TCS' New Unit Will Help Enterprises Leverage AWS to Build Resilience, Embrace New Business Models, and Enhance Customer Experience Tata Consultancy…
SaaS Avaya OneCloud CCaaS Providing Better Customer and Employee Experiences for More Global Clients as… AIT News Desk Feb 8, 2021 UK-based FourNet and Prodec Networks Add Avaya OneCloud CCaaS to their portfolios Avaya, a global leader in solutions to enhance and simplify…
Machine Learning Cogito Appoints Mark Leonard as Executive Vice President of Customer Success AIT News Desk Feb 4, 2021 Contact center solutions veteran brings 25 years of experience in executive sales and cross-functional leadership of global Fortune 100 customers…
Martech Airship Unveils Real-Time Integration of Its Customer Engagement Platform with Adobe Experience… AIT News Desk Feb 4, 2021 Customer engagement company Airship unveiled its real-time, bi-directional integration with Adobe Experience Platform. The pre-built integration…
Analytics G2 Recognizes Indicative as Customer Analytics Leader for Winter 2021 AIT News Desk Feb 4, 2021 Interface redesign and 2020 revenue growth highlight best-ever performance from Customer Analytics company Indicative, a leading Customer Analytics…