Given the “hype” in the AI space, most companies are looking at AI to deflect or automate conversations in their contact center. How do you prepare…

The MapR Data Science Team Addresses All Stages of the AI Lifecycle to Hone AI Production Success MapR® Technologies, Inc., the industry's…

Nosto, a leader in ecommerce personalization and artificial intelligence (AI) tools for retail, today launched its new platform enhancements,…

A Former Googler, Andrew Moore, Would Replace Fei-Fei Li as She Moves Back to Stanford Education and research expertise are keys to making it big in…

Strategic Agreement Between the Two Companies Provides Actionable AI-Driven Insights That Can Seamlessly Integrate into Customer’s CRM Systems to Give…

The combination of these companies brings unparalleled expertise, technology and relationships in drone-based solutions for distribution lines,…

A leading roadside assistance provider to offer groundbreaking Driver360® mobile solution to improve driver safety following culmination of real-world…

Contact Center and Customer Service leaders experience real business impact with AI in less time than it takes to draft an AI RFP eGain (NASDAQ: …

Investment led by returning stakeholder DENSO and joined by new investors Temasek and GGV Capital, automotive eco-system leader Daimler, Mirai…

Annual survey reveals an ambition to be ‘Tech PROactive:’ end users and up-skilling in new technologies are top priorities for Hong Kong tech…