In 2017, we finally began to see chatbots break into more mainstream usage among consumers. There are a number of factors propelling this usage,…

A new chatbot pops up almost every day. Facebook, for instance, claimed 100,000 unique bots for messenger back in April 2017.  But despite their…

With a quarter of the world's population using social media tospread millions of pieces of information, social media websites are now under …