The Hurun Research Institute released in late October its first Hurun Global Unicorn List 2019, a ranking for non-public world's billion-dollar tech…

Pioneer the Emotional AI Innovation with Total Solutions Recently, Emotibot announced the completion of the $45 million series B+ financing on…

When creating a seamless direct-to-consumer brand, building a MarTech stack that continually adds value to our customers’ experience while remaining…

Global leader in digital customer experience platform, Adobe, has expanded its product offerings to serve the needs of mid-market and SMBs. Adobe is…

New Financing Enables Disruptive Cloud-Native, Headless and API-First Commerce Platform to Build on Its Success and Drive Further Ambitious Expansion…

In the pre-digital era, customer experience was fairly linear. Customers would enter a store, chat face-to-face with the clerk, perhaps ask a few…

Kerridge Commercial Systems ("KCS"), a market leader in software, services and support solutions for trade, wholesale, manufacturing and distribution…

TigerGraph Graph Database Technology Improves Performance and Scale for Critical Risk-Scoring and Anti-Fraud Processes at…

Retail Technology Leaders Join Forces on a Mission to Save Brick-And-Mortar by Improving Customer Experience Through Flawless In-Store Execution…

After attending the Zendesk Showcase at the Raffles Hotel, Singapore, I had the privilege of sitting down with Tom Keiser, Chief Operating Officer and…