The world’s most trusted website and mobile webpage analytics tool, Google Analytics has announced a series of new features and Machine-learning based…

Acquisition supports rapid growth and demand for Glassbox as it delivers more than a trillion digital journeys online annually Glassbox, the leading …

Tata Consultancy Services’ Design and Consulting CX Transformation Offerings, Strong Cognitive Automation and Omnichannel Delivery Capabilities, Cited…

SMP Fertility Rx App Brings Offline Services Online for Patient Ease SMP Pharmacy Solutions announced the launch of their new dedicated fertility…

New platform-driven product automates complex identity processes by connecting to every part of the customer experience Okta, Inc., the leading…

Rackspace Technology, a leading end-to-end multicloud technology solutions company, announced leading innovative IT transformations to Amazon Web…

Airkit, the world’s first Low-Code Platform for Customer Engagement, announced general availability of its solution for building customer experiences …

IBM and Fenergo, a leading provider of client lifecycle management (CLM) solutions for financial institutions, announced the general availability of…

Clients can now implement state of the art speech recognition into their IVR solutions using Deepgram’s UniMRCP  IVR technology is witnessing a…

ViralGains, the leader in intelligent ad journey orchestration software, announced its customer-centric advertising software has now helped 100 of the…