Leo CXL Smart Memory Controllers and Aries PCIe/CXL Smart DSP Retimers Validated for Robust Interoperation in Astera Labs’ Cloud-Scale Interop Lab…

NICE named a Leader in Omdia Customer Engagement Platforms, 2023–24 research report, receiving maximum scores in vendor execution, solution breadth…

When it comes to managing and governing your data, whether it's on-premises, multi-cloud, or SaaS, Microsoft Purview has you covered with its…

The CX innovator Celebrates Year-End Success reshaping Experience Data (ED) Analysis SANDSIV a global pioneer in Voice of the Customer (VOC) and…

Helps deliver faster evolution of payments, banking and capital markets, real time operations, and digital banking Digital services company Compass…

Cyara partners with NICE to provide unmatched quality assurance for every aspect of the contact center environment to NICE CXone customers Cyara,…

Intradiem announced that contact centers using Genesys Cloud CX can now download and integrate its portfolio of contact center automation solutions…

Ada, the world's leading customer service automation platform, announced a new AI Agent powered by the Ada Reasoning Engine™. The Reasoning Engine…

Schneider Electric customers and employees use GenAI (Generative AI) capabilities which deliver productivity gains and new ways of working…

New partnership will help brands in the DACH (Germany, Austria, and Switzerland) transform their businesses with Sprinklr Service -- the first CCaaS…