Sales and Customer Support Customer Service Meets Machine Learning: The AI-Powered Future of CRM Ambrozy Rybicki Nov 15, 2023 Artificial Intelligence (AI) has become a common buzzword in the business sphere, with everyone eager to leverage the potential that AI holds.…
Machine Learning TELUS International Launches Fuel iX to Drive AI-fueled Intelligent Experiences for Brands and Their… Business Wire Oct 31, 2023 TELUS International Fuel iX drives value for clients by providing an end-to-end next generation customer experience solution fueled by GenAI -…
Machine Learning net2phone Unveils AI-Powered Solutions for Smarter Business Communications and Deeper Customer… GlobeNewswire Oct 26, 2023 net2phone, a leading provider of intelligent communications-as-a-service for businesses and contact centers unveiled its innovative suite of…
Machine Learning Kognic Unveils The Alignment Platform™, Enabling Businesses to Accelerate AI Product Development Cision PRWeb Oct 20, 2023 Processes vast amounts of complex data for safety-critical applications such as autonomous driving Kognic, industry leader in machine learning tools…
Customer Experience SmarterDx Customers Have High Praise for Clinical AI Prebill Software in new KLAS Report PR Newswire Oct 20, 2023 Feedback gathered by KLAS Research exhibits 100% of customers are "highly satisfied" thanks to immediate positive outcomes –– including improved…
Machine Learning Zenarate Expands AI Coach Language Capabilities to 79, Adds New Agent Feedback Reporting for AI… PRNewswire Oct 20, 2023 Global brands now have unparalleled language support to improve customer loyalty and agent training Zenarate, the leading AI Simulation Training…
Machine Learning PagerDuty Operations Cloud Enables Customers to Drive Operational Transformation Through Intelligent… Business Wire Oct 17, 2023 Innovations usher in a new era of operational efficiency by scaling human expertise with the power of automation and AI PagerDuty a global…
ChatGPT Checkmarx Releases Version 3.0 of AI-Powered Checkmarx One Enterprise AppSec Platform PR Newswire Oct 11, 2023 Industry's most complete, cloud-based enterprise AppSec solution leverages groundbreaking AI technology, streamlines end-to-end developer experience…
Customer Experience Xplor Spot Introduces Innovative AI Virtual Agent to Enhance the Dry Cleaning Customer Experience PR Newswire Oct 5, 2023 This market-leading conversational AI solution empowers customers to inquire about concerns, get assistance 24/7, and resolve problems quickly and…
Technology Meltwater Launches New mChampion Program in the Meltwater Customer Community AIT News Desk Oct 3, 2023 Meltwater, a leading global provider of social, media and consumer intelligence, announces the launch of its new mChampions Community Rewards Program…