Technology Zappix Unveils Latest Iteration of Digital Outreach Solution to Elevate Customer Engagement Cision PRWeb Feb 9, 2024 Zappix, a leading provider of AI-Powered Digital Engagement Platform, is delighted to announce the launch of the enhanced Zappix Digital Outreach…
News Generaitiv Introduces Custom AI Engagement Bots to Empower Digital Communities Everywhere GlobeNewswire Jan 19, 2024 Generaitiv - a decentralized, community-driven AI app store - introduced Custom AI Engagement Bots to provide digital communities with AI image…
Machine Learning NICE Named a Leader in Customer Engagement Platforms by Top Analyst Firm Highlighting CXone’s… Business Wire Dec 15, 2023 NICE named a Leader in Omdia Customer Engagement Platforms, 2023–24 research report, receiving maximum scores in vendor execution, solution breadth…
Machine Learning Oracle Named #1 in Digital Customer Engagement and Experience Analytics by Guidehouse Insights PRNewswire Oct 11, 2023 Oracle Energy and Water tops Leaderboard across vital customer criteria, including product performance, pricing, technology, partners, and vision…
Cloud Vonage Selected by KDDI Web Communications to Advance Digital Transformation and Customer Engagement… AIT News Desk May 19, 2023 Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced a new collaboration with KDDI…
Customer Experience Verint and Eventus Solutions Group Partner to Deliver Digital-First Engagement Solutions Worldwide Business Wire Mar 24, 2023 Verint, The Customer Engagement Company, announced its new partnership with Eventus Solutions Group, a subsidiary of Tech Mahindra, to bring Verint…
Technology Verint and Carahsoft Partner to Deliver Digital-First Citizen Engagement Solutions to Federal, State… Business Wire Mar 17, 2023 New Partnership to Drive Digital Transformation in the Public Sector Verint, The Customer Engagement Company, announced its partnership with…
Machine Learning NICE Digitally Transforms Performance and Customer Experience through AI-Driven Employee Engagement… AIT News Desk Jan 20, 2023 Yource expands usage of NICE WFM to support hybrid working by empowering employees through efficient scheduling NICE Â announced that Yource, the…
Machine Learning Ohio Gastroenterology Adds Digital Pre- and Post-care Engagement Tools Through Orbita Platform AIT News Desk Dec 6, 2022 Ohio Gastroenterology, which serves patients in central Ohio, has expanded its utilization of the Orbita conversational AI platform, introducing…
Machine Learning Five9 Elevates Omni-Channel Customer Engagement with Innovations in Digital Self-Service, AI Design,… AIT News Desk Dec 6, 2022 The latest updates to the Five9 platform help companies create fluid experiences across digital and voice channels and unlock more value from their…