Machine Learning Artificial Intelligence Voice Scams on the Rise with 1 in 4 Adults Impacted Business Wire May 2, 2023 McAfee researchers find you can clone a voice from just three seconds of audio 77% of AI voice scam victims lost money More than…
Machine Learning Vodafone Business UC with RingCentral Now Available in Italy: New Solution to Power Hybrid Work for… Business Wire Apr 27, 2023 Vodafone Business UC with RingCentral is fully cloud-based, enabling employees to work on any device, from virtually anywhere, at any time…
Technology Reliance Matrix Introduces Text Back Technology To Its Event-driven, Omni-channel Claim Management… Business Wire Apr 20, 2023 Reliance Matrix, a leading provider of employee benefits solutions and technology enabled absence and productivity services, has launched new “Text…
Security Zscaler ThreatLabz Research Shows a Nearly 50% Increase in Phishing Attacks with Education, Finance,… GlobeNewswire Apr 19, 2023 Zscaler, Inc., the leader in cloud security, released the findings of its 2023 ThreatLabz Phishing Report. The report views 12 months of global…
Machine Learning Aircall Launches New AI Features That Empower SMBs to Leverage Daily Conversations to Drive… AIT News Desk Apr 6, 2023 New transcription features will allow SMBs to embark on their AI journey and enter a new era of agility and growth Aircall’s AI features provide…
AIT Featured Posts AI-Based Contact Centers for Modern Businesses Jayashree Jayashankar Apr 5, 2023 Picture this. It’s been a few days since you ordered the much-loved designer handbag online and there’s no sign of the product. You decide to check…
Technology Intermedia Transforms Multi-channel Data Retention and Creates the Foundation for a New Level of… PR Newswire Apr 4, 2023 Intermedia Cloud Communications, a leading provider of cloud communications, collaboration, and productivity solutions to businesses and the partners…
Technology Empire Access Fiber Internet Is Coming to Williamsport, PA Business Wire Mar 7, 2023 Empire Access, a fiber internet service provider declared the fastest internet in the northeast, announces plans to expand their services in…
Technology LAD Integrates SIP Telephone Server and VoIP PBX into its Affordable Wi-Fi 6E Triband Wireless… AIT News Desk Feb 13, 2023 LAD transforms existing telephone service with free telephone lines, routing features and access to wholesalers, opening up lower domestic and…
Sales and Customer Support Decoding the Difference Between Preview, Progressive and Predictive Dialers AIT Staff Writer Jan 26, 2023 Today, consumers are smarter and tech-savvier than ever. They want quick, authentic resolutions without getting into the vicious circle of long holds,…