Technology Accenture to Acquire GemSeek to Further Expand its Customer Analytics Services Business Wire Feb 20, 2024 Accenture has agreed to acquire GemSeek, a leading customer experience analytics provider helping global businesses understand customers through…
Technology GMS Shifts to the AI-driven Future of Customer Experience AIT News Desk Feb 20, 2024 GMS presents a diversified business strategy to shift from legacy messaging provider to AI communications solutions partner, driven by customer…
Technology Tealium Named a Leader in the First-ever Gartner Magic Quadrant for Customer Data Platforms Business Wire Feb 19, 2024 As the CDP category reaches a maturity milestone, Tealium is recognized for its ability to execute and completeness of vision Tealium, the largest…
Technology Vonage and AWS Leverage Communications and Network APIs to Deliver New Solutions Business Wire Feb 16, 2024 New Vonage Fraud Protection Solution using AWS services and Vonage APIs to be made available in AWS Marketplace Vonage, a global leader in cloud…
Technology NICE Actimize Launches the Next Gen of Financial Crime and Compliance Investigations with GenAI… Business Wire Feb 16, 2024 Three groundbreaking solutions expedite the speed of investigations by over 50% with the power of Generative AI NICE Actimize, a NICE business,…
Technology Data Kinetic Introduces New Applied AI Solutions Suite for Healthcare PR Newswire Feb 16, 2024 New Solution Suite delivers healthcare specialists secure data technology to reduce burnout, support more insights, and ensure privacy for patients…
Technology Ushur Elevates Customer Experience Automation with Yellowbrick Cloud Data Warehouse Business Wire Feb 16, 2024 Yellowbrick Chosen for Unrivaled Price-Performance, Scalability, Flexibility, and Rapid Analytics Yellowbrick Data, the leading Kubernetes-native…
Technology SeaPRwire Deploys AI Solutions to Strengthen Corporate Communications and Media Presence in Asia AIT News Desk Feb 15, 2024 SeaPRwire, Asia's leading press release distribution and media monitoring platform, has integrated pioneering artificial intelligence (AI) and machine…
Technology OneCloud CX Brings Powerful AI Features to Omnichannel Contact Center Solutions PRNewswire Feb 15, 2024 OneCloud, a leading provider of cloud-based solutions, is enhancing the services they provide with OneCloud CX™, an innovative, AI-driven,…
Technology Brevo Launches Customer Data Platform, Enhanced AI features and Mobile Push Notifications GlobeNewswire Feb 15, 2024 Unify Data for Greater Customer Insights & Navigate Dynamic Multi-Channel Interactions with AI Brevo, a leading provider of Customer Relationship…