Outsourcers integrate advanced analytics, artificial intelligence, and machine learning to improve the customer journey and agent experience, finds…

Orchestrate intelligent and agile strategies for personalized customer engagement IQVIA introduced OCE Optimizer, an innovative solution that…

Cognni, a pioneer in delivering information intelligence with meaningful insights to organizations, has announced that it recently joined the…

Inspur Information, a leading provider of data center infrastructure products and solutions, recently released a next-generation plate liquid-cooling…

Neustar Inc., a global information services and technology company and leader in identity resolution, has launched SmartTrace, a service that improves…

Deep Microsoft expertise leads Insight to be chosen as one of the security ecosystem’s first MSSPs Insight Enterprises, the global integrator of…

Clarabridge, the leading provider of Customer Experience Management (CEM) solutions for the world’s top brands, today announced a series of…

CyberProof is now in a unique position to offer cyber consulting and managed security services on the Microsoft Azure Marketplace CyberProof Inc.,…

SDL Tridion Accelerates Digital Transformation and Next-Gen Digital Experiences for Customers, Partners and Employees SDL, the intelligent language …

BlueVoyant enables and executes exceptional cybersecurity defense and protects clients through technology and tailored services BlueVoyant, a…