Technology Hurricane Electric Extends Partnership with Digital Realty to Asia Pacific AIT News Desk Jan 17, 2023 New points of presence in Singapore, Hong Kong and Sydney provide customers with additional high-speed IP transit options, help overcome data gravity…
Machine Learning North America’s Largest Distributor of Luxury Fashion Chooses PIM Provider, Digital Wave Technology AIT News Desk Jan 16, 2023 MadaLuxe Group, the leading worldwide distributor of luxury fashion, has selected Digital Wave Technology for its Product Experience Management (PXM)…
Technology Digital Realty Strengthens Relationship With Hivelocity Through ServiceFabric AIT News Desk Jan 16, 2023 Digital Realty the largest global provider of cloud- and carrier-neutral data center, colocation and interconnection solutions, announced the…
Customer Experience AiThority Interview with Hardy Myers, SVP of Business Development & Strategy at Cognigy Sudipto Ghosh Jan 16, 2023 Please tell us a little bit about what inspired you to join Cognigy. I joined Cognigy for three primary reasons: 1. The culture and leadership of…
Technology Verizon Improves Customer Experience Interactions with New VCC Digital Solutions AIT News Desk Jan 12, 2023 Verizon Business announced a new suite of digital engagement capabilities for the Verizon Virtual Contact Center (VCC) to enhance the end-to-end…
Natural Language Woebot Health Names Trina Histon Vice President of Clinical Product Strategy AIT News Desk Jan 12, 2023 Woebot Health announced that it has appointed Trina Histon, PhD, as its Vice President of Clinical Product Strategy. In the newly-created position,…
Technology Sensormatic Solutions by Johnson Controls to Showcase Digital Solutions Enabling the Future of… AIT News Desk Jan 11, 2023 Sensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls, will be on-site at NRF’s Big Show showcasing its newest…
Machine Learning Tech Mahindra and Retalon Join Forces to Provide Full Spectrum of Digital Solutions for Retail and… AIT News Desk Jan 11, 2023 Partnership will provide AI and predictive analytics tools for superior customer experiences, smarter inventory & fulfilment decisions, resulting…
Machine Learning Glia Completes 10th Year of Growth Fueled by Strong Adoption of its Digital Customer Service… AIT News Desk Jan 11, 2023 Glia, the leading provider of Digital Customer Service (DCS), has completed another year of growth that included a strategic acquisition, expansion…
Machine Learning Amplify Health Accelerates Strategy Through the Acquisition of Aida Technologies AIT News Desk Jan 10, 2023 Transaction complements and enhances Amplify Health's integrated health technology solutions stack and associated IP Adds new…