New Prefetching Capabilities Enable Digital Brands to Unleash Instant Shopping Experiences for Faster Shopper Engagement and Higher Conversions…

Zendesk annual CX Trends Report shows 70 percent of leaders completely reimagining their customer journey Zendesk, Inc. released its annual…

Major leap in the integration of TransUnion and Neustar marketing capabilities allows company to deliver more accurate identity resolution and…

The impact of AI is unmistakable in every swipe on our smartphones and every click on our laptops, subtly shaping our digital interactions. It…

The combination of two leaders creates the market's only CX interaction centric cloud platform with full convergence and the most advanced…

GroupBy’s App Allows Shopify Merchants to Deliver Google-quality Search Results to Enhance Customer Experience and Increase Conversations GroupBy…

Generative AI in marketing is a disruptive force-- every aspect of marketing is permanently reshaped by the novel technology. According to a survey of…

Cyara partners with NICE to provide unmatched quality assurance for every aspect of the contact center environment to NICE CXone customers Cyara,…

The agreement highlights SAS' highly specialized industry solutions, beginning with the addition of SAS Customer Intelligence 360 to AWS Marketplace…

SAS empowers marketing organizations with cutting-edge AI and analytics to create personalized customer journeys that drive value at scale SAS, a…