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Conversational formats delivered key insights alongside dramatically improved dwell time and reduced bounce rates Cavai, the leading conversational…

SecureKloud Technologies, a global leader in cloud services and premier partner of AWS and Google, announced the launch of four premium platforms,…

ActionIQ, the leading enterprise Customer Experience Hub (CX Hub) powered by a customer data platform (CDP), announced that Panayiotis Vitakis has…

Pegasystems Inc., the software company that crushes business complexity, announced Always-On Insights, a new offering combining the capabilities of …

Ericsson and Intel - are pooling R&D excellence to create high-performing Cloud RAN solutions. The companies have launched a tech hub in …

Invoca, the leader in AI-powered conversation intelligence for revenue teams, has announced Invoca for Multi-Location CX, a new conversation…

AiDash, a leading provider of satellite- and AI-powered operations, maintenance, and sustainability solutions, announced it has successfully completed…

Simplr, the conversational experience platform built to exceed the expectations of the NOW Customer, appointed John Gniadek as Vice President of…

YouMail announced the launch of YouMail Protective Services, which provides a set of services that perform AI-based threat detection, analysis, and…

Forma.ai, the Sales Performance Management solution (SPM) that is revolutionizing how sales compensation is designed, managed and optimized, announced…