The year 2022 marked a turning point for Generative AI, with the introduction of large language models (LLMs) like ChatGPT, which are more powerful,…

Purchases between businesses are becoming increasingly complex as Millennials and Gen Z’ers (Zoomers) now account for 63 percent of stakeholders in…

NICE announced that CXone, the industry’s leading CX native cloud platform, has more than 1,000,000 agents and supervisors using the full breadth of…

New partnership set to provide seamless end-to-end experience engine to enhance brand experience and boost revenue Aprimo, an industry-leading…

Neurons, the world’s leading consumer neuroscience company, has welcomed former Danish prime minister Helle Thorning-Schmidt as the latest member on…

Ortto, which started as Autopilot Journeys in 2015, rebranded in early 2022 following the launch of a revolutionary new platform that allows marketers…

Pegasystems the low-code platform provider empowering the world's leading enterprises to Build for Change announced that Shawbrook Bank, a UK-based…

Ping Identity, the intelligent identity solution for the enterprise, has formed a new strategic alliance with Deloitte, a leader in global security…

Zenvia Inc., the leading cloud-based CX platform in Latin America empowering companies to transform their customer journeys, launched the integration…

Tray.io, the leader in low-code automation and integration,  announced a new Lead Lifecycle Management solution to fix leaky lead funnels and…