A new survey conducted by IDG and commissioned by Freshworks finds 93% of businesses plan to use AI to streamline their help desk systems…

Pioneer in AI for Enterprise Service Management Fills the Gap Between Toolkits and Out-Of-Box Solutions Espressive, the pioneer in artificial…

Cloud Communications Provider Enables Two-way SMS & MMS Texting Solution for Businesses Nationwide FlexIP Solutions, a nationwide provider of…

Survey Results Detail Changes in How Organizations Recruit New Talent as IT Workforces Return to the Office in a Post-COVID World Today, hybrid…

By Michele Dupré, Vice President Sales, Verizon Business Group In the first year of this “business as unusual,” businesses had to simply react to…

Survey Shows Finance Professionals See Their Roles Becoming More Strategic in Next 12 Months as Day-to-Day Roles Significantly Change Unit4, a…

Independent audit attests to Playvox's commitment to data security and privacy  Playvox, the leading CRM-connected omnichannel contact center…

Internet of Things connected devices are expected to exceed 66 billion by 2026, finds Frost & Sullivan Frost & Sullivan's recent analysis…

Vantiq to use IBM Edge Application Manager to help companies monitor and manage their environments Vantiq announced it will collaborate with…

Report Reveals ESG to Play Significant Role in Shaping Future It Industry Strategies With Implications for Investors, Suppliers, Digital Leaders…