Centrical Serves Customer-Focused Enterprises with AI-Powered Employee-Centric Success Platform That Enables Employee Engagement, Development, and…

‘Insight’ listens to every customer call to make supervisors quickly aware of important calls The intelligent tool will improve agent training,…

The partnership will provide global brands with a holistic view of their customers and enhance customer experience Alida, creator of the…

Total Economic Impact Study Demonstrates that 7.ai Engagement Cloud delivers significant cost savings to businesses through greater levels of AI…

In today’s digital economy, delivering seamless, personalized customer experiences is key to market leadership. But keeping up with mounting and…

Company expands its network of 200+ local governments and adds Elucd’s community polling capabilities to create a comprehensive platform that…

Global building materials company has more efficient and safer jobsite operations than ever before Kespry, the leading drone-based Aerial…

Showpad growth indicates businesses are turning to enablement technology to support revenue teams in remote-first environments Showpad, the…

Company secures 11 honors, including being named a Grand Stevie Winner at annual event, underscoring Druva’s best-in-class customer experience…

Namely, the leading HR platform for mid-sized companies, shared details of its new approach to customer service and reported a significant increase in…