As the market grew, we recognized the growth challenges mobile app marketers were facing on other channels were very similar to the ones we solved…

Simplr, the startup providing high growth e-commerce businesses with outsourced, on-demand U.S.-based customer service, announces a new customer…

New platform delivers confidence in AI training data through ML-augmented quality control and flexible workforce composition Alegion, a training…

The Ground-Breaking Discourse.ai Cognition™ Platform Reduces the Time and Cost to Deploy Intelligent Assistants and Drives More Informed Customer…

The Adrealm Foundation focuses on thought-leadership, welcomes two top-flight professors into its “realm” Anindya Ghose, the Heinz Riehl Chair…

Given the “hype” in the AI space, most companies are looking at AI to deflect or automate conversations in their contact center. How do you prepare…

New chief product officer and chief revenue officer bring expertise to scale AI, data science, marketing and sales organizations Both join…

Investment led by returning stakeholder DENSO and joined by new investors Temasek and GGV Capital, automotive eco-system leader Daimler, Mirai…

Also in This Edition: Jobs for Writers, Media Industry News Below are experts from the ProfNet network who are available to discuss timely issues…

The whole Talent Acquisition team should be involved in the adoption and measurement of deploying AI-driven hiring. Know My Journey Tell us about…