Customer Experience X4 Summit 2024 Recap: Qualtrics Shows Why Organizations Need a C-E-Xy (Customer Experience +… Sudipto Ghosh May 13, 2024 Historically, organizations kept employee experience (EX) separate from their customer experience (CX) initiatives, costing them uncontrolled…
Machine Learning Is the Future of Retail AI in the Hands of CTOs? Steve Akers May 9, 2024 Traditionally, chief technology officers (CTOs) have managed backend operations and infrastructure. However, the rise of cloud computing and consumer…
Machine Learning Don’t Underestimate the Name of Your AI Brand David Placek May 9, 2024 Naming a brand or company has widely been viewed as a creative exercise in the past, but, in today’s global, digital, and AI marketplace, naming must…
Machine Learning Data & AI Governance Startup Atlan Raises $105M in Series C Funding Round AIT Staff Writer May 8, 2024 Emerging as a fast-growing force in data and AI governance, Atlan today announced a $105 million Series C funding round, led by GIC, Singapore’s…
IT and DevOps Charting the Course for APAC’s Cloud Future with BroadGroup AIT Staff Writer May 8, 2024 BroadGroup's Datacloud APAC conference took place in Singapore this week, marking it one of the largest and most important gatherings for the Asia…
Native and Programmatic Advertising Unlocking Advertising Success in a Post-Cookie Era Mateusz Ruminski May 7, 2024 Google has initiated the first phase of its third-party cookie deprecation process. It means marketers should now come to terms with the changing…
Customer Experience Recap of Day 1 Qualtrics X4 Summit: New Qualtrics AI Capabilities will Fix Broken Digital… AIT Staff Writer May 2, 2024 Day 1 at the Qualtrics X4 Summit (#QualtricsX4) The 3-day X4 event at the Salt Palace Convention Center began with a bang. Qualtrics CEO Zig…
Uncategorized SADA Launches a New Gen AI Journey Accelerator Consultative Offering AIT Staff Writer May 2, 2024 What Is The News? A new consulting offering called GenAI Journey Accelerator has been launched today by SADA (an Insight company), a top…
Customer Experience Qualtrics AI Adds Qualtrics Frontline Locations and Frontline Care to Build Deeper Human Connections AIT Staff Writer May 1, 2024 New purpose-built apps for frontline staff and AI-powered innovations transform the customer experience for organizations including Hilton and…
customer Experience What is Experience Management (XM)? Pooja Choudhary Apr 30, 2024 What is Experience Management (XM)? To create and enhance the experiences you offer, it is important to listen to the opinions of consumers, workers,…