Presenting new insights from CX leaders on 2021 priorities, the survey shows that 79 percent believe agents are performing as well as or…

Delta Digital Video selected to supply multiple Video Distribution Systems to Global Technical Systems, who has been contracted for procurement of…

Mphasis, an Information Technology (IT) solutions provider specializing in cloud and cognitive services, announced that it is participating in the…

Radial, a bpost group company, the leader in omnichannel commerce technology and operations, announced the appointment of Ilias Simpson as Chief…

Working With Amazon, Leading Speech Tech Startup Opens up the Power of Voice Computing to People Who Need It Most Voiceitt, a leader in commercial…

Dedicated voice specialist Red Box and leading automatic speech recognition (ASR) vendor Deepgram announced a partnership that will provide…

Melbourne-Based Company Joins Rakuten’s Portfolio of E-Commerce Solutions for Increasing Customer and Transaction Value Rakuten Inc. has completed…

EVERSANA Will Leverage ArisGlobal's End-to-End Lifesphere Safety Platform to Strengthen Next-Generation Commercialization Services EVERSANA, the…

New multimodality virtual imaging command center enables real-time, remote collaboration to broaden expertise between technologists, radiologists and…