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Upstream Works Software Ltd., a provider of cloud-based omnichannel contact center solutions, announces that Upstream Works Assist knowledge…

International digital and technology provider, Adzooma announced the relaunch of their online platform - designed to help empower SMBs and support…

Metazoa Snapshot Now Includes a Powerful Visualization and Analysis Tool That Gives Salesforce Customers Insights into Their Metadata Asset…

GBK Collective, a leading marketing strategy, consumer behavior and analytics consultancy, announced the appointment of Kimberly A. Whitler, the Frank…

Positive Technologies researcher, Artem Ivachev discovered three vulnerabilities in mobile Point-of-Sale (POS) terminals from PAX Technology, a…

TELUS has expanded its next-generation 5G network to the Montreal, Lanaudière, Laurentides and Montérégie regions as part of a $90 million investment…

Genapsys, Inc. (Genapsys), a company developing a highly accurate and scalable electronic sequencing platform, announced the additions of Priya Ray …

The partnership is accelerated by a strategic investment by Shopify to develop innovative marketing solutions that help brands deepen customer…

New Automation & AI Innovations from Service Cloud Transform the Contact Center to a Digital HQ for Service Teams using AIOps, RPA, NLP and Video…

-- New IBM Watson Assistant features are designed to help businesses more quickly set up a voice agent with IntelePeer and enable more seamless…