HR Outsourcing in Hospitals and Physician Groups Has Matured. Whether It's Payroll, Recruitment, Data Analytics or Other Overly Stressed HR Functions,…

UiPath RPA platform combined with Sitel Group’s decades of customer service know-how delivers new CX and automation capabilities for global brands…

Deloitte and the Kellogg School of Management announced the results of their inaugural Chief Strategy Officer (CSO) Survey. The survey found that…

Sitel Group, a global leader in end-to-end customer experience (CX) products and solutions, announced the launch of EXP+™, its Enterprise Experience…

Karen Adams brings over 20 years’ experience leading large public and private insurance and mental health and wellness companies CloudMD Software…

Integration resolves user concerns proactively and more efficiently, increasing customer satisfaction while eliminating call center queries…

Global cloud communications platform Infobip has launched Moments – a new omnichannel customer engagement hub – making it possible for brands to…

SAP SE announced that Microsoft Germany Management Board Chairwoman Sabine Bendiek has been appointed to join the SAP Executive Board as chief people…

Through a New Multi-Year Agreement, Humana Will Capitalize on Infrastructure and Capabilities Offered by Salesforce Health Cloud to Create an…

Republic Bank of Chicago partners with Atlanta-based Fintech DataSeers for their innovative fraud and compliance management solution. The bank will be…