Sales and Customer Support Five9 to Acquire Inference Solutions AIT News Desk Oct 30, 2020 Five9, Inc., a leading provider of the intelligent cloud contact center, announced the execution of a definitive agreement to acquire Inference…
Life Sciences KipuHealth Integrates Powerful Business Intelligence to Drive Its EMR Platform AIT News Desk Oct 29, 2020 Exclusive Elastic Cube technology provides instantaneous dashboard views of data to assist in improving clinical and financial outcomes Miami-based…
SaaS net2phone Partners with Five9 AIT News Desk Oct 29, 2020 net2phone, a global provider of unified cloud communications solutions to businesses, announced a partnership with Five9, a leading provider of the…
Martech Simplr Integrates with Zendesk, Helping Online Brands Maximize the Effectiveness of their CX… AIT News Desk Oct 29, 2020 Happiest Baby and Paula’s Choice Elevate Online CX Beyond Existing Contact Center Model Simplr, a human-first, machine-enabled customer experience …
Bots/Intelligent Assistants Kettering Health Network Selects Nuance’s Computer-Assisted Physician Documentation Solution AIT News Desk Oct 29, 2020 Nuance Communications, Inc. announced that Kettering Health Network has selected Emergency Department (ED) Guidance for Nuance Dragon Medical Advisor,…
Analytics CXone Analytics Boosts Contact Center Performance and Extreme Agility AIT News Desk Oct 28, 2020 CXone Performance Analytics integrates with Salesforce Einstein to improve agent performance and customer experience NICE inContact, a NICE…
Data Center and Co-location PathAI Chooses Digital Realty’s PlatformDIGITAL to Deploy AI Workloads AIT News Desk Oct 28, 2020 Global provider of AI-powered technology for pathology research turns to PlatformDIGITAL® to reduce costs and improve flexibility Digital Realty, a…
IoT New Report Shows That the COVID-19 Pandemic Has Not Slowed Down Global Zero Trust Networking… AIT News Desk Oct 28, 2020 Survey results released by Enterprise Management Associates and Pulse Secure reports that 60% of organizations have accelerated their Zero Trust…
Cloud Odaseva Raises $25 Million to Accelerate Enterprise Trust in the Cloud AIT News Desk Oct 28, 2020 Strong momentum in the data protection market fuels an expanded vision Odaseva, the leading Enterprise Cloud Trust Platform for organizations with…
Challenges Public Health Experts Agree: Halloween Is Happening AIT News Desk Oct 27, 2020 Public health experts, community leaders, mayors and governors from across the country have joined a growing wave of approval and support for a safe…