In the modern customer service realm, it's an established norm that a great employee experience (EX) leads to an excellent customer experience (CX).…

Remember? Last year, through a concerted effort by Microsoft, ESET, Black Lotus Labs, Palo Alto Networks, and HealthISAC, the ZLoader botnet was shut…

AI-powered media search is a booming industry. Media companies use AI and deep learning capabilities to track and analyze online conversations to…

Delighted, powered by Qualtrics AI, has announced a new feature for CX surveys – AI Recommended Questions. AI Recommended Questions feature allows…

As the COVID-19 pandemic forced the healthcare industry to rapidly react, one response was to create new growth in the digital revolution. It's…

JumpCloud Inc. announced it has acquired Resmo, an asset management and SaaS security solution for modern, cloud-native IT and SecOps teams. The…

In support of OnsiteIQ's rapid growth, the first AI-based Real Estate Development Platform welcomes the addition of Andrea Neiman to lead marketing…

Apixio Unveils its Platform For Enhanced Healthcare Data Management and Analytics, Streamlining Care and Efficiency for Health Plans and Providers…

Mistral Models A cooperation between cloud-based data engineering tool Databricks and generative AI provider Mistral AI has been announced. Built…

Cloud offering will help improve workflow integration, access, and reliability, delivering greater productivity and collaboration Royal Philips, a…