Customer Engagement Hubs, Customer Service Analytics, Voice of the Customer, Chatbots and Virtual Customer Assistants are Gaining Significant…

Medallia, Inc., the global leader in experience management, announced it has entered into a definitive agreement to acquire Stella Connect, the…

Valuable Training, Certification, and Coaching Programs Accelerate the Customer Success Resources Transformation of Inefficient Processes With the…

Interactive live video streaming provider Bambuser and Swedish electronics chain Kjell & Company announced a partnership that will enable the…

Flexible features and capabilities allow customers to adapt quickly to societal changes as the future of work arrives Employee experience software…

MSP Resilient Response (MRR) Program gives MSPs free-use of SaaS Alerts through October 1st to help them protect customers while generating…

Phunware, Inc., a fully-integrated enterprise cloud platform for mobile that provides products, solutions, data and services for brands worldwide,…

The Solution Uses the Power of Artificial Intelligence to Revolutionize the Mobile Asset and Fleet Management Market Teletrac Navman, the global…

Leading healthy meal kit company Sun Basket implements 24/7, premium, on-demand gig customer support in partnership with Limitless Using customers…

The Solution Uses the Power of Artificial Intelligence to Revolutionize the Mobile Asset and Fleet Management Market Teletrac Navman, the global…