Rossum, the pioneer in cloud-native Intelligent Document Processing (IDP), announced new enhancements to its online marketplace that helps customers…

Ericsson and Ooredoo Qatar are providing Artificial Intelligence (AI) solutions on top of trusted Microsoft cloud in the country. The deployment of …

Center will focus on CX solutions that enable hyper personalized and seamless customer engagement physically and in the metaverse TDCX , an…

Yource expands usage of NICE WFM to support hybrid working by empowering employees through efficient scheduling NICE  announced that Yource, the…

Genesys, a global cloud leader in experience orchestration, announced a new partnership with World Wide Technology (WWT), a global technology…

OPEX Corporation, a global leader in Next Generation Automation for more than 45 years, has announced through its subsidiary, OPEX GmBH, a strategic…

Verizon Business announced a new suite of digital engagement capabilities for the Verizon Virtual Contact Center (VCC) to enhance the end-to-end…

Glia, the leading provider of Digital Customer Service (DCS), has completed another year of growth that included a strategic acquisition, expansion…

Modular SaaS Solutions Leveraging Machine Learning, Advanced Analytics, and Artificial Intelligence to Drive Better Business Outcomes Boxed, the…

EKA Solutions Inc, the industry leading provider of cloud-based integrated freight management platform, EKA Omni-TMS announced a strategic…