Analytics Talkdesk Propels Palmer Johnson Power Systems Customer Service With Cloud Contact Center Innovations AIT News Desk Jun 18, 2020 Palmer Johnson Power Systems moves from an inflexible, on-premises system to Talkdesk CX Cloud for agility, scalability and deep Salesforce…
Computing Talkdesk Expands Cloud Contact Center Offering With a Complete Suite of WEM Solutions AIT News Desk May 22, 2020 Products #17 to #20 complete the Talkdesk 20-in-20 innovation program, confirming Talkdesk’s commitment to delivering a global, end-to-end CX solution…
Computing Tap Air Portugal Selects Talkdesk to Quickly Move Hundreds of Agents to W************* on Cloud… AIT News Desk Apr 21, 2020 Talkdesk’s flexible, scalable and reliable cloud solution displaces legacy on-premises solution for more than 200 TAP agents to ensure business…
Analytics Fortune 100 Media Company Moves 10,000 Seats to Talkdesk Cloud Contact Center Solutions AIT News Desk Apr 21, 2020 Successfully navigating the COVID-19 pandemic by enabling agents to work-from-home for business continuity needs is a crucial component of Talkdesk…
Computing Talkdesk Accelerates Growth Strategy, Business Continuity Support for Customers With Appointment of… AIT News Desk Apr 9, 2020 Experienced Customer-First Revenue Strategist Strengthens Talkdesk Executive Management Team Talkdesk, Inc., the cloud contact center for…
Natural Language Talkdesk Announces Guide to Transform Customer Experience With Knowledge Base Innovation AIT News Desk Mar 11, 2020 Talkdesk 20-in-20 program continues with product #5 of 20, a new and innovative approach to knowledge base solutions Talkdesk, Inc., the cloud…
Technology Talkdesk Appoints Charanya Kannan as First Chief Product Officer AIT News Desk Mar 5, 2020 Widely respected, award-winning innovator leads Talkdesk product development and strategy as the company prepares to revolutionize the contact center…
Computing Avaya, Cisco and Genesys Contact Center Customers Can Move to the Cloud for Free With Talkdesk Boost… AIT News Desk Mar 5, 2020 Talkdesk Boost for Business Continuity neutralizes the impact of natural disasters on support operations with fast and easy transitions from…
Computing HomeToGo Concludes Contact Center Solution Search With Move to Talkdesk AIT News Desk Mar 3, 2020 Seamless Integration Through Talkdesk for Salesforce Provides Customer Information to HomeToGo Agents With Automatic Screen Pops to Improve…
Analytics Hosting Service HOUST Takes up Residence in Talkdesk Cloud for Customer Service Solutions AIT News Desk Feb 27, 2020 Reliability, comprehensive reporting and analytics are crucial to HOUST implementing Talkdesk Enterprise Cloud Contact Center across 19 offices…