Machine Learning SOCi Enhances Platform with New Solution to Fuel Real-Time Multi-Channel Customer Insights PR Newswire Jul 13, 2023 SOCi the leading comarketing cloud for multi-location enterprises, has launched SOCi to empower businesses to proactively collect continuous…
Machine Learning Dedrone Launches DedroneTracker.AI: the AI-Driven Command and Control Platform enabling the Complete… Business Wire Jul 13, 2023 DedroneTracker.AI Version 6.0 already in use by US and NATO governments Dedrone, the market leader in smart airspace security, announced the…
Machine Learning Checkout.com Launches Identity Verification, a Video-Based AI Solution That Verifies Customers in… GlobeNewswire Jul 11, 2023 Checkout.com, the global payments solution provider launches Identity Verification, its first product focused on improving the customer onboarding and…
Technology BostonFAM Sees 33% Rise in Delivery Confirmation Rates and Boosts Customer Engagement Using… PR Newswire Jul 7, 2023 The seamless and fast implementation of Package.ai, the leading customer engagement platform for furniture and appliance retailers, has resulted in…
Technology Artefact and Treasure Data Partner to Enable Brands to Deliver Personalized Customer Experiences PR Newswire Jun 28, 2023 Treasure Data a leading enterprise customer data platform (CDP) provider announced a new formal partnership with global data consulting services…
Technology Cyara Acquires CentraCX Adding Voice of the Customer (VOC) to Customer Experience Transformation… Business Wire Jun 21, 2023 Strategic acquisition delivers insights from customer feedback to improve customer satisfaction, agent engagement and brand reputation Cyara, the…
Customer Experience With Conversation API’s AI-Powered Smart Conversations, Sinch Elevates Customer Messaging PR Newswire Jun 21, 2023 To meet the rising bar for exceptional customer experiences, Sinch, which powers meaningful conversations between businesses and their customers…
Natural Language The SAP Store Now Offers yellow.ai Generative AI-powered ChatBots and VoiceBots for Employee and… PR Newswire Jun 21, 2023 Yellow.ai, a global leader in Conversational AI announced that its generative AI-powered ChatBots and VoiceBots solution for customer and employee…
Security eSentire Harnesses World’s Largest MDR Dataset to Transform Customer Experience With New AI… Business Wire Jun 20, 2023 eSentire, Inc., the Authority in Managed Detection and Response (MDR), announced the launch of eSentire AI Investigator, using generative AI powered…
Machine Learning JustCall Unveils New Conversational Intelligence Platform JustCall iQ to Supercharge SMBs With… PRNewswire Jun 16, 2023 JustCall by SaaS Labs, a leading contact center software provider for small and medium-sized businesses (SMBs), announced the launch of JustCall iQ,…