Agent Authority: Top targets for cybercriminals do not recognize they are at risk As COVID-19 drives more Americans to turn to virtual or digital…

As 2020 Scams and Fraud Continue to Escalate, Parent Tested Parent Approved (PTPA ) Awards Sontiq Identityforce With Seal of Approval for World-Class…

Arctos Capital and Core Scientific Partnership Will Provide Greater Access to Digital Mining and Grow the North American Mining Space Core…

Business owners in the New Orleans area now have access to the nation's leading and top-rated IT services and solutions. NuMSP now offers business…

Clients can now implement state of the art speech recognition into their IVR solutions using Deepgram’s UniMRCP  IVR technology is witnessing a…

Smartphone usage has grown explosively in the last 5 years. A significant volume of Gen Z smartphone owners use their devices for a variety of tasks…

Customer intelligence and cloud contact centers have come together as a novel science in solving major challenges that the marketers face during a…

AI Daily Roundup starts today! We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in …

Grant to empower Genesys Works students to continue receiving life-changing skills and experiences during pandemic Genesys Works, a national youth…

Laboratory Will Enable Matrix to Better Serve Customers with Agile, In-House Testing Capabilities Matrix Medical Network announced the acquisition…