Leading ServiceNow voice solution provider selected by major European energy firm to improve self-service and customer service experience 3CLogic,…

3CLogic, the leading provider of voice-enabled solutions for ServiceNow,  announced its selection by a major European energy multinational. The…

Collaboration enhances and extends domestic and international payment services Adyen, the global payments platform of choice for many of the…

Customer Engagement leader and commentator Aarron Spinley joins Thunderhead’s executive team to lead the APAC region Thunderhead, the global leader…

Emirates NBD, a leading banking group in the MENAT (Middle East, North Africa, and Turkey) region, has elevated its customer-centric marketing…

UJET Inc., the world’s first and only CCaaS 3.0 cloud contact center provider, announced a strategic partnership with Telarus, the largest…

Cisco and IMImobile PLC announced that they have reached an agreement on the terms of a recommended cash offer pursuant to which Cisco will pay 595…

NextOS Brings All Communication and Collaboration Tools for Customers and Teams into One Dashboard, Streamlining Work Across the Enterprise Nextiva,…

IMS (Insurance & Mobility Solutions), one of the world’s top three providers of connected car data solutions to insurers, mobility operators, and…

Attributes revenue growth to the industry’s desire to reinvent customer journeys using digital technologies Doxim, the leading customer…